1. What is the National Cyber Security Center (NCSC)?

The NCSC is the primary entity in the Kingdom of Bahrain responsible for overseeing, coordinating, and implementing the nation’s cybersecurity policies and strategies. It aims to protect government institutions, private organizations, and individuals from cyber threats and attacks.

2. What is the main mission of the NCSC?

Its key objectives include:

• Developing and enforcing national cybersecurity strategies and frameworks.
• Enhancing the resilience of critical national infrastructure.
• Responding to cyber incidents and mitigating risks.
• Raising awareness about cybersecurity best practices across both public and private sectors.

3. How can I report a cyber incident or security breach?

If you encounter or suspect a cyber threat or security breach, you can file a report through one of the NCSC’s official channels:

• Online: By filling out the incident reporting form on the official NCSC website.
• Email or Hotline: Using the contact details provided on the site’s “Contact Us” page or dedicated “Report an Incident” section.
• Phone: Calling the emergency hotline (if published) for immediate assistance.

4. Who can benefit from NCSC services?

The following groups can benefit:

• Government Entities: Ministries, government agencies, and other public-sector organizations receive support for monitoring, protecting, and responding to cybersecurity threats.
• Private Sector: Companies of all sizes can use the NCSC’s guidelines, resources, and advisories to strengthen their cyber defenses.
• General Public: Individuals can access awareness materials and best practices to protect personal devices and data.

5. What types of cybersecurity guidance does the NCSC provide?

The NCSC offers multiple forms of guidance, including:

• Advisories and Alerts: Informing organizations and the public about newly discovered vulnerabilities and immediate threats.
• Policies and Frameworks: Providing guidelines for secure IT infrastructure, data protection, and risk management.
• Educational Resources: Offering training materials, webinars, and resources on safe online practices.

6. How does the NCSC collaborate with other organizations?

The NCSC often partners with local and international cybersecurity bodies, private-sector companies, academic institutions, and law enforcement agencies to share threat intelligence, develop best practices, and coordinate responses to large-scale cyber incidents.

7. What educational or awareness programs does the NCSC offer?

Typical programs include:

• Workshops and Seminars: Targeted at professionals in various industries.
• Campaigns and Outreach: Aimed at educating the public about safe online behavior and data protection.
• Certifications or Training: Some NCSCs offer specialized certifications or training courses to improve cybersecurity capabilities nationwide.

8. Does the NCSC provide any standards or frameworks for businesses?

Yes. The NCSC typically publishes cybersecurity standards, guidelines, and best practices to help businesses establish and maintain robust cybersecurity defenses. These frameworks often align with global standards (such as ISO/IEC 27000 series) and are tailored for the local regulatory environment.

9. How is personal data handled by the NCSC?

Any personal data collected by the NCSC (e.g., through incident reporting forms) is handled in compliance with Bahrain’s data protection laws. Information is used only for official purposes, such as analyzing threats or facilitating incident response, and is not shared with unauthorized parties.

10. How do I contact the NCSC for general inquiries?

You can typically reach out via:

• Online Contact Form: The official website usually includes a form for inquiries or feedback.
• Email: A general inquiries email address is often provided on the site.
• Phone or Address: The NCSC’s main office address and phone numbers are usually listed in the “Contact Us” section.

11. How can I stay updated on the latest cybersecurity threats and alerts?

Regularly check the official NCSC website or subscribe to their newsletter. Many cybersecurity authorities also maintain social media accounts and share advisories, updates, and best practices to help the community remain vigilant.